These Terms will apply to your use of our site and to any contract between us for the sale of Products to you (Contract). Please read these Terms carefully and make sure that you understand them, before using our site or ordering any Products from our site. By using our site and by placing an order for Products on our site, you confirm that you accept these Terms and that you agree to comply with them.We offer Products for sale on our site for purchase by consumer customers only. If you are a business or trade customer and wish to purchase any Products, please contact us at firstname.lastname@example.org before placing any order.We amend these Terms from time to time as set out in clause 6. Every time you wish to order Products, please check these Terms to ensure you understand the terms which will apply at that time. These Terms were most recently updated on 25th November 2014.These Terms, and any Contract between us, are only in the English language.
(a) the content on our site is provided for general information only. We make reasonable efforts to update the information on our site and may update our site from time to time, and may change the content at any time. However, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date;(b) we do not guarantee that our site, or any content on it, will be free from errors or omissions; and(c) we do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
(a) in any way that breaches any applicable law or regulation;(b) in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;(c) for the purpose of harming or attempting to harm minors in any way;(d) to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards set out in clause 15.1;(e) to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or(f) to knowingly introduce or transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of our site or any computer software or hardware. You must not attach our site via a denial-of-service attach or a distributed denial-of-service attack. By breaching this clause you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
End of the cancellation period
Your Contract is for a single Product (which is not delivered in instalments on separate days).
The end date is the end of 14 days after the day on which you receive the Product.
Example: if we provide you with a Dispatch Confirmation on 1 January and you receive the Product on 10 January you may cancel at any time between 1 January and the end of the day on 24 January.
Your Contract is for multiple Products which are delivered on separate days.
The end date is 14 days after the day on which you receive the last of the separate Products ordered.
Example: if we provide you with a Dispatch Confirmation on 1 January and you receive the first of your separate Products on 10 January and the last instalment or last separate Product on 15 January you may cancel in respect of all instalments and any or all of the separate Products at any time between 1 January and the end of the day on 29 January.
(i) if you have received the Product, 14 days after the day on which we receive the Product back from you or, if earlier, the day on which you provide us with evidence that you have sent the Product back to us. For information about how to return a Product to us, see clause 7.8; or(ii) if you have not received the Product, 14 days after you inform us of your decision to cancel the Contract.
(a) then you must return it to us without undue delay and in any event not later than 14 days after the day on which you let us know that you wish to cancel the Contract. You can return it to us at C1 Barrow Close, Whitehills Business Park, Blackpool, Lancashire, FY4 5PS;(b) unless the Product is faulty or not as described (in this case, see clause 8), you will be responsible for the cost of returning the Products to us.
(a) we have refused to deliver the Products;(b) delivery within the delivery deadline was essential (taking into account all the relevant circumstances); or(c) you told us before we accepted your order that delivery within the delivery deadline was essential.
(a) only one Code can be used per order;(b) additional terms and conditions may apply in respect of the use of Codes; and(c) we reserve the right to decline to accept any Code that is invalid for the order placed or that has expired.
(a) contain any material which is defamatory of any person;(b) contain any material which is obscene, offensive, hateful or inflammatory;(c) promote sexually explicit material, violence, discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;(d) infringe any intellectual property rights of any third party;(e) be likely to deceive any person or be used to impersonate any person, or to misrepresent your identity or affiliation with any person;(f) be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;(g) promote any illegal activity or unlawful act; or(h) be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or anxiety.
(a) you are solely responsible for ensuring the accuracy of such content and we shall not be liable for any fault in your Bespoke Product(s) arising from us using any content supplied by you;(b) you warrant that you have all rights, licences, consents and permissions required to use such content in this manner;(c) you (or your licensors) shall retain all of your ownership rights in such content;(d) you grant to us a limited licence to use, store and copy such content to the extent required in order to manufacture your Bespoke Product(s); and(e) you shall indemnify us and hold us harmless against all liabilities, costs, expenses, damages and losses suffered or incurred by us in connection with any claim made against us for actual or alleged infringement of a third party’s intellectual property rights arising out of or in connection with our use of any such content under this licence.
(a) death or personal injury caused by our negligence;(b) fraud or fraudulent misrepresentation;(c) any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession);(d) any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples); and(e) defective products under the Consumer Protection Act 1987.
(a) we will contact you as soon as reasonably possible to notify you; and(b) our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.
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